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Tesla Powerwall 2 Battery Energy Storage Units – Product Safety NZ

  • Tesla Powerwall 2 Battery Energy Storage Units – Product Safety NZ

    Posted by Hayley Head on 6 October 2025 at 10:33 am

    Tesla has identified certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems sold within the stated date range that may fail and overheat (the defect).

    Tesla has received reports of Powerwall 2 units with the affected battery cell defect smoking or emitting flames.

    Tesla has notified impacted customers through the Tesla app. Customers should confirm their Powerwall 2 system is online and check for a notification.

    Tesla has proactively discharged all affected units in New Zealand, and locked them out, to mitigate overheating risk in the interim.

    Tesla considers these discharged units do not pose a fire or overheating risk.

    Tesla will be replacing affected units at no cost. Tesla or a third-party service provider will contact customers with affected units to schedule replacement.

    Tesla Powerwall 2 Battery Energy Storage Units – Product Safety New Zealand

    Hayley Head replied 3 days, 7 hours ago 1 Member · 0 Replies
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