[Stephen Small]

Hi Michael

We use ICAM for complex or technical incidents – both asset and H&S incidents.

Otherwise for simple incidents it’s a 5-whys or mini ICAM. We found using the full ICAM format meant that we spent too long on minor incidents and failures compared to the learnings that we got from them.

We were putting many of our investigators through the ‘SafetyWise’ ICAM training and then 5-yearly refresher via IMPAC, but in the last 12 months are moving more to a learning teams approach (still using the PEEPO framework as it gives discipline and we are familiar with the framework) rather than designated investigator(s).