Public Safety

Knowledge Network | Public Safety

Public Safety Management System measures

  • Richard Luoni

    Member
    26 June 2025 at 8:54 am

    Tēnā koe Mike,

    We use a number of methods for measuring our performance of the Public Safety Management System. We have our annual review meeting, a set list of key performance indicators (KPI’s), we complete an annual internal audit and we do site self assessments which we have developed a template to document (which capture a desk top review of risks, local stakeholder engagements and communications and a site visit).

    Regarding KPI’s here is what we use:

    Lagging KPIs (no target set)

    – Number of incidents involving serious harm to
    any member of the public, or significant damage to any property of members of
    the public, that result from defective design or siting, or failure of assets
    or operational effect 

    – Number of (potential high consequence) incidents
    that resulted from defective design or siting, or failure of assets and may
    have resulted in serious harm to any member of the public, or significant
    damage to any property of a member of the public or operational effect 

    Leading KPIs (targets set)

    – Percentage of remaining risks with a high
    residual risk that require further assessment or treatments to lower
    residual risk to as low as reasonably practicable and tolerable

    – Percentage of regions that have completed
    engagement activities with the public/public groups on public safety (Out of 9
    regions)

    – The number of new risks identified by employees
    or the public that have been assessed as posing significant risks to the public

    – The number of implemented SMS improvements
    resulting from internal/external auditor recommendations

    – The percentage of site staff inducted in public
    safety SMS

    – Number of emergency exercises/drills completed
    at an organisation level

    If you want to see copies of our internal audit form or self assessment form please let me know and ill get them up here.

    Ngā mihi

  • Mike Glassey

    Member
    27 June 2025 at 7:54 am

    Thanks for your response Richard.

    The lagging indicators are fairly straightforward.

    The leading indicators I am investigating at present are aligned to our Asset Management System. They have a whole lot of measures such as defects fixed on time, maintenance programme up to date, asset failures which are all risk assessed.

    We also measure our emergency exercises and our engagement activities, although they can be inconsistent. Interesting that you include staff engagement in PSMS. This is also something we are working on.

    I’d be happy to see your internal audit form or self assessment if you wish to share.

    Thanks

    Mike

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