[James Dodwell]

Hiya Graeme, the link doesn’t appear to be working for me – can people outside of Electrix view it? You might need to PDF and attach…

[Graeme Johnson]

Soz, wasnt meant to be a link – must have copied it over from our internal DB

[Bill Doig]

Sent you a text G. call me before 4 if you want a hand

[Alex Pegg]

Our training team has been working with our team since last year with similar issues. I believe the EWRB made some changes

[Stephen Small]

EWRB now require completion of an on-line module to re-license, as well as the rest of the usual competency programme.

Every individual who logs into their personal details on the EWRB website, can assess the on-line module.

In our experience you can’t complete the module and immediately attempt to complete the license renewal (website needs a reset to acknowledge module completion).

hope this helps?

Stephen.

[Bill Doig]

As long as you can see the completion at 100% on the second log in page (for the competency portal) Stephen, you can complete the practicing licence application and pay. A lot of the issues are from the cookies and browser history. Try deleting these before going back through to do the payment option

[Stephen Albrecht]

Hi Graeme,

MainPower employees also experienced issues with relicensing.

I did my back in February. I recall it was onerous and I had trouble with no e-receipt. I waited about half an hour on the 0800 66 1000 number for a response with no dial back option.

Regards

Stephen