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Reply To: Polarity testing

  • Stephen Small

    Member
    28 July 2021 at 12:45 pm

    Hi Paul

    We would not re-liven if we can’t carry out a polarity test.

    Reasonable endeavors would be undertaken to notify the consumer, but this is the reason why the consumers connection point needs to be accessible.

    (remember that the retailers agreement with the consumer have statements similar to ‘uninterruptable supply of electricity cannot be guaranteed’).