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Quality Assurance – Network Operations Centre/Control

  • Quality Assurance – Network Operations Centre/Control

    Posted by Pat Inglis on 14 December 2021 at 3:46 pm

    Hi,

    I’m looking at a project to improve our Quality Assurance for our Network Operations Centre/Control.

    Activities would be formalising post completion checks on Access Permits, timeliness of applications, I & E plan checking, reviewing phone/RT calls between field staff and control. etc

    Do you have a framework, checklists, or processes for QA checking in this area. Or do you have contacts etc which could help?

    Thanks,

    Pat

    021 595 128

    Graeme Johnson replied 3 years, 3 months ago 2 Members · 1 Reply
  • 1 Reply
  • Graeme Johnson

    Member
    20 December 2021 at 1:36 pm

    Gidday Pat

    Are you aware of the recently released EEA Guide “AUDITING GUIDE – PERMIT AND MINOR WORKS MANAGEMENT SYSTEMS”, this might answer some of your questions

    Regards

    G

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